The owner of Kansas City Journey’s store says it has fired an employee who was behind a racial slur on a receipt given to a black customer. The store owner apologized for the worker who chose a code on a computerized list of reasons for returned merchandise that said “Cust: Dumb Nigger.”
The slur was printed on the receipt after the customer bought his kicks but later returned them after buying a cheaper pair elsewhere. He didn’t notice the insult until he got home.
Initially the Johnson County NAACP questioned whether the slur was programmed into computerized cash registers throughout the chain but it was later determined and explained by Journeys owner Genesco Inc that they were entered by employees in the Overland Park store in a store-level customer database.